By: Yukta Debnath
As a D2C brand, it is hard to attract customers to shop from you. Facebook Ads are only getting expensive as we talk. You are competing with other like-minded businesses, therefore, you must go the extra mile. You not only need to acquire more customers but also retain them cost-effectively. This is why the adoption of WhatsApp is crucial for D2C brands who wish to give their customers the right service and experience. LimeChat has been providing WhatsApp marketing bots for a very long to customers. But with the growing demand for WhatsApp as a Selling and Distribution channel, LimeChat has failed to catch up with its product. As a result, people switched over to LimeChat alternatives like BusinessOnBot to get a better revenue generation solution.
WhatsApp adoption begins with integrating it into your eCommerce platforms, such as Shopify, WooCommerce, or Magento. LimeChat only supports websites built with Shopify, unlike BusinessOnBot, which supports all three. Also, If you have a website, you need to ensure that you have a system in place that not only helps in support & raising a ticket. But is also capable of driving Sales and Revenue.
Adding a WhatsApp Shop flow is crucial for Indian and Latin markets. It has become a crucial part of people’s lives here. Like Facebook & Instagram, your business should know how to take advantage of the WhatsApp userbase and which provider to use in doing so. For instance, the WhatsApp business API platform you choose should offer features that will help you-
Many AI chatbots fail to respond as desired and always require human intervention, defeating their purpose. As a legit distribution channel like FB and insta, WhatsApp ought to be looked at by D2C founders beyond the chatbot glasses.
To help you decide below is a comparison of LimeChat and its best alternative BusinessOnBot. This article aims to show some of the features they offer
WhatsApp Commerce – 🏆
User Acquisition with Shop – 🏆
Multi Channel Agent Chat – 🏆
Notification – 🏆
Re-Targeting Workflow – 🏆
Plugins & Integrations – 🏆
Payment Options – 🏆
Pricing – 🏆
🚫 – WhatsApp Commerce
🚫 – User Acquisition with Shop
🏆 – Multi Channel Agent Chat
🚫 – Notification
🏆 – Re-Targeting Workflow
🚫 – Plugins & Integrations
🚫 – Payment Options
🚫 – Pricing
WhatsApp isn’t just a platform that allows you to communicate with your audience. Through BusinessOnBot Vernacular Commerce, you can showcase your products to existing and new customers. You can have it integrated into your eCommerce platform with a simple plugin and showcase your products and services on WhatsApp.
BusinessOnBot(BoB) will ensure you automate the upselling, buying, and retargeting process. It guarantees a seamless procedure of catalog automation, flow building, and attracting more customers.
LimeChat allows for the integration of WhatsApp. You can then foster communication with your potential customers. These customers will be able to view your catalog with help of assisted agents or AI. Bringing some interest in purchasing them. Customers also get a chance to receive updates on their delivery and shipping status.
LimeChat’s conversational chatbot with WhatsApp integration will handle all that automatically. In a situation when an AI breaks agent has to take over to complete the purchase or solve a customer query.
You intend to use your fantastic product to disrupt a new market, right? You can discover that inventing the product, packaging, and logistics takes up most of your time. Therefore, you want to hunt for a partner who handles both your marketing and user acquisition. That’s exactly what BusinessOnBot does.
They also assist you in marketing to your current consumer base using WhatsApp. But they will also assist you in acquiring New Users in regional vernacular with their exclusive attribute-based user acquisition tools. Many D2C brands have been using this feature for acquisition.
LimeChat does not provide the feature of Acquiring new customers. You have to provide LimeChat with your existing contact list to run marketing campaigns and resolve tickets. The scope of growing the market segment is negligible
If for your business having Multichannel Agent Chat is a priority, then you can’t go wrong with both of them. Both of these companies as of now only provide WhatsApp Agent Chat. However, both have Instagram/Facebook Agent Chat in development. This feature once launched will help you manage agent chats from WhatsApp, Instagram, and Facebook all in one place.
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If you plan to use WhatsApp as a Sales & User Acquisition channel, then BusinessOnBot’s features will be ideal for you. If your main goal with WhatsApp is support and ticket resolution, LimeChat may be a good choice. Pricing-wise as well, BusinessOnBot seems to be providing bank for the buck at just ₹7800. Whereas LimeChat seems to be lacking some important features for the price of ₹24,349 and feels a bit overpriced.
BusinessOnBot is best suited to help you achieve Sales and New Users. With LimeChat, you can maintain communication with your customers through marketing and retargeting. With the integration of WhatsApp, you have a catalog to showcase your products. You can send updates to recover abandoned carts and reduce drop-off.
There is no better alternative to LimeChat than BusinessOnBot due to its wide range of features and customer support. This helps in ensuring New User Acquisition and customer satisfaction at a much cheaper pricing point.
LimeChat does not offer user acquisition with the shop. That means you cannot use it to get new customers. For BusinessOnBot, you have a medium to acquire new customers.
Expose your brand to millions of potential new customers through WhatsApp.